Comcast CEO Neil Smit Says Improving Customer Service Is His Top Priority
May 06, 2014 at 12:25 PM EDT
Comcast Cable President and CEO Neil Smit spoke at Disrupt New York today, discussing his company's recent deal with Netflix, his thoughts on Aereo, and more. "I think if there's one thing to disrupt in our business, it's customer service," Smit said in response to TechCrunch writer Ryan Lawler mentioning that Comcast was recently voted the worst company in America. Read More