Salesforce and Zendesk want to help brands manage Facebook Messenger traffic
April 12, 2016 at 16:42 PM EDT
No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms. Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More